Common Errors

Error Messages
Explanation

Sorry, you have no permission to access this function. Please try again later.

  • In the event that the user declines authentication on the wallet.

  • User can resolve this error by accepting the wallet authentication request.

The Mint Covered Price is being updated. Please wait a few minutes before you try again, or contact us here.

  • In case the market price is lower than the supported price during minting, this is a system error that can occur when the price settings are incorrect.

  • In this scenario, trading will temporarily cease

The Redeem Covered Price is being updated. Please wait a few minutes before you try again, or contact us here.

  • In the event that the market price is lower than the supported price during redemption, this is a system error that can occur when the price settings are incorrect.

  • In this case, trading will temporarily cease

Insufficient balance, please deposit more!

  • When a user inputs VNST (or USDT) but exceeds the available balance, they won't be able to transact if they input more than their available USDT balance.

  • To resolve this issue, users can only correct it by inputting the correct available balance of VNST (or USDT)

Min: 5 USDT

  • If a user inputs less than 5 USDT, they won't be able to transact as the minimum transaction amount is 5 USDT.

  • Users can only resolve this issue by inputting 5 USDT or more.

Max: 1,999.99 USDT

  • If a user inputs more than 1,999.99 USDT, they won't be able to transact as the maximum transaction amount is 1,999.99 USDT.

  • Users can only resolve this issue by inputting an amount equal to or less than 1,999.99 USDT.

Mint covered amount is temporarily unavailable, please wait a few minutes!

  • In the event that the Operation Pool has exhausted its support for VNST during minting, users will temporarily not receive VNST support during Mint.

  • Users can address this issue once the Operation Pool is replenished with VNST.

Redeem covered amount is temporarily unavailable, please wait a few minutes!

  • In the event that the Operation Pool has depleted its support for USDT during redemption, users will temporarily not receive USDT support when redeeming.

  • Users can address this issue once the Operation Pool is replenished with USDT.

Min: 100,000.00 VNST

  • If a user inputs less than 100,000.00 VNST, they won't be able to transact as the minimum transaction amount is 100,000.00 VNST.

  • Users can only resolve this issue by inputting 100,000.00 VNST or more.

You rejected the Wallet authentication

  • In the event that a user declines wallet authentication, they won't be able to transact unless they authenticate on the wallet.

  • Users can only resolve this issue by accepting wallet authentication.

Reminder Please connect to the appropriate network

Users are using an incorrect blockchain network.

ERC20: Insufficient allowance!

The user has input an insufficient transaction limit on the wallet.

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